I would definitely recommend Xcel Roofing to anybody who would ask. Shon took the time to explain the process to me at great length. He assisted me in communicating with my insurance company to make sure my needs were met. He also did a final walk-through with me to make sure I was completely satisfied with the product.
Thank you Xcel for doing a great job on our house. Especially Juan and the crew. Our roof, siding and gutters look great!!! Thanks for all your help and always answering our questions!! Would highly recommend! Thanks again! Jackie Sullivan
Thanks Ben S. with Xcel for helping us with our house. We needed a new roof, gutters and siding and you did a great job!! Our house looks Fantastic!! Thanks for all your help answering all my questions!!! Would highly recommend. Jackie S.
Please trust me when I say, this company has by far the BEST customer service in the industry! I was seriously blown away on how they go above and beyond to ensure customer satisfaction. They truly care about their customers and treat them like family which is why they will continue to thrive as a business. Ben was absolutely amazing from beginning to end of my roofing issue. He literally took all of my roofing worries away and I am beyond grateful. My new roof looks great and I am relieved thanks to Xcel. They did an awesome job! QUALITY work.
They don't do mediocre, rushed work like other contractors I've dealt with in the past. Ben was extremely professional, friendly, knowledgeable and his communication was great! He made sure ALL of my questions and concerns were addressed. He was very thorough and made sure the job was done right. Xcel has a LIFETIME customer in me and I will not recommend any other contractor but Xcel roofing, that's a promise! THANK YOU SOOO MUCH Xcel roofing!!
Steve (Scoba) Smith was an exceptional guy with Xcel roofing I would highly recommend him to anyone, thank you guys for your services, excellent group of people
Xcel roofing did an amazing job on our roof in a timely manner. Steve and his crew did an amazing job. Steve made sure we were included in every step of the process and understood what was happening throughout. I would recommend xcel roofing and won’t hesitate to call when we need a roof on our new home in the future.
We are very pleased with the work done by Xcel. From the beginning of the project it was clear that doing quality work was important to them. Steve, the Project Manager was accommodating and answered everyone of our many questions. He made sure that everything was done up to our exacting standards. We would definitely use Xcel again.
Frantz was great! Very speedy and keep me in constant communication. I can’t say enough good things about him, he represents Excel roofing extremely well! I especially liked that I got to pay for the roof install at my house closing. Very convenient!
I worked with Seth Peterson one of their project managers. They did the work quickly, correctly, with attention to detail. They even fixed a problem the original builders created at no extra charge. I did not have to deal with the insurance company, Xcel took care of the details. They cleaned up after they were done with the work. I would recommend them for your roofing repairs.
I have been incredibly impressed with their commitment to customer service. Seth in particular has been responsive, patient and willing to go the extra mile. This type of commitment to customers is practically unheard of in today’s day and age. I fully recommend this company to anyone needing work on their homes.
Quality materials, fair pricing and more importantly attention to detail. I recommend this company and will hire them again.
When my house sustained hail in 2016, Xcel Roofing responded quickly to my phone call. The owner met with me and explained in great detail what would be included in the contract. He also gave me referrals for other work that I needed to have done. The work was done within 2 weeks and they did a great job. I would recommend this business to anyone who might need roofing or gutter work in the future, and if I need it, I will call them first.
Everything was handled professionally from beginning to end. There were no hidden charges or surprises. The bill matched what was quoted. The job was done on-time and the cleanup was done right. The roof looks great and we've had zero issues. Thanks!
Was very easy contacting them from beginning to end. From Xcel looking at the roof to the time of completion was quick and satisfying. I would use them again for future repairs.
Ryan was very helpful and knowledgeable. XCel made this process so smooth. Our project was completed quickly and professionally!
I had been dreading and having a terrible time with getting repairs to my roof after wind hail storms. I couldn’t seem to get any repairs that were sustainable or any feedback that was thoughtful. Until xcel roofing. It was like a gift from above.. not only did they take time to look and listen and offer thoughtful opinions but they were overtop hands on Involved with my insurance adjusters/company. I’d struggle with descriptions of problems and they were right there to walk and talk me through it all. As this had been a project that was pretty extensive in size and complexity, I was not sure how long the process and or insurance coverage would be. Once again, xcel’s team was on the ball and vigilant in getting job done and covered. The temps last fall took a nose dive quickly and the crew itself was out in some brutal conditions to get the new roof on. Then the details of fascia, window wraps and design.. even color.. were attended to with visits, emails, visuals. Just an awesome bunch that I dealt with and I’m still so grateful for all they did for me.
This is a letter of endorsement for Ms. Lina Romero, i.e., my experiences with her professionalism and knowledge of her work.
I was given Lina's name by a friend who had her do the footwork on his house; incidentally he was very pleased with the job performed. I contacted Lina and she set everything up with my insurance carrier. Everything has gone as smooth as it possibly could. I can tell you she is the perfect buffer between the insurance adjuster/company and me.
I have enjoyed my experience with Lina and recommend her to anyone who would want as easy a process settling a claim with an insurance company.
Lina,I am so glad I met you at the West O Expo last week. Your concern for my roof issue was music to my ears. I have been trying to find a roofing company that cares enough to take care of an issue that is a small job to them, but a big issue to me. When it poured down rain the other day, I didn’t have to worry about a leaking roof because you had it fixed two days after meeting you. When you called to tell me someone was on the way to fix my roof, I could hardly believe it when he arrived at 6:45pm.I was highly impressed with your knowledge when you came to my home the day after the West O Expo. You found the leak and I didn’t have to replace an entire section like I thought. I thought to myself how fortunate Excel Roofing is to have someone like you. Great knowledge, very warm and caring, and you keep your word. I’ve already shared this with a neighbor and she says when it’s time for a new roof, she is definitely contacting you. When it’s time that I need a new roof, I will definitely be calling you, too!Thanks again and I wish you continued success!