Meet Shon Thielen


Shon Thielen

Office: 515-996-7663

Shon Thielen was born in Springfield, Nebraska. In his early twenties, he played hockey for the New York Rangers Organization, as well as lived in Germany, Finland, and Italy playing hockey. This was a fantastic life experience for young Shon, full of many learning opportunities and, of course, a lot of fun, too. In 1992, he moved back to his home state of Nebraska, and planted his roots in Omaha, where he still resides.


While he no longer plays a team sport, he still loves to be around people. Today, he has offices in three states: Iowa, South Dakota, and Minnesota.

Shon is extremely busy, but always makes sure to dedicate time toward being a part of all of the local communities in each state. Shon takes time to be a committed mentor to his growing team and is always willing to put the bulk of his energy toward personally getting to know each individual customer and community.

Shon has racked up 25 years of experience in the insurance industry so far, by owning three different insurance agencies. Through the two decades he has spent in the industry, the lessons he has learned along the way are innumerable. Shon always makes sure insurance claims are handled efficiently, while maintaining the happiness and trust of each homeowner. He has a very hands-on approach to handling insurance claims, while assessing damage and working with the insurance claims adjuster. Shon currently holds a General Contractor License in four states: South Dakota, Minnesota, Iowa, and Wisconsin.

Shon has been in a devoted marriage for over 20 years to his beautiful wife Terese. Together they have two children, Austen and Addie. Austen is 22 years old and Addie is 19 years old. Over the years, the two of them have given their dad plenty of laughs…and grey hairs. He considers his family to be the biggest blessing he has received in his life.

Shon and Terese are very passionately involved in their community with many organizations, such as Habitat for Humanity, Catholic Charities, Purple Heart Foundations, Owens Corning Roof Deployment, Red Cross, and several others. Shon believes in giving back to many local organizations in order to ensure that Xcel Roofing sets the standard for giving back and supporting the communities he works in. Outside of that, Shon’s other hobbies include golfing, fishing, and hunting with his family and friends. There is nothing he enjoys more than spending time outdoors in the sun with his loved ones.

Shon has definitely had an entrepreneurial spirit his entire life; he uses his passion for customer service and his positive attitude to help him succeed in every aspect of his life. Shon’s core values for being a businessman are honesty, staying true to your ethics, and being a diligent hard worker with great attention to detail. He has dedicated almost 30 years of his life to this industry, and he isn’t slowing down any time soon. These qualities make Shon the perfect fit to help your family with your exterior work.


Meghan Andersen
Laura Griger

I'm so happy with my roof!! They did an azamzing job!! Very fast! Cleaned up everything!! I couldn't be happier! And a big thanks to Shon Thielen for helping with all my questions!! Very professional❤️

Mindy Leigh Wilson

I would definitely recommend Xcel Roofing to anybody who would ask. Shon took the time to explain the process to me at great length. He assisted me in communicating with my insurance company to make sure my needs were met. He also did a final walk-through with me to make sure I was completely satisfied with the product.

Matt B

Shon and the crew at Xcel were great! I have nothing but good things to say about their service and quality. We had some issues with the gutters, but after one call to Shon, we were able to get that straightened out quickly and without issue. I highly recommend this company, good people, great service and they stand by their work

Shaun Bennett

We had a great experience with Xcel roofing. Shon was great to work with throughout the entire process. He always kept us updated and made sure we were happy with the work being done. I would highly recommend Xcel Roofing to anyone needing a new roof.

Amber Johnson

Shawn is amazing and so helpful!! Thank you so much for helping my customers in the tornados aftermath!

Susan Nieuwsma

My project manager Shawn O'Keefe is the BEST!! He worked with us closely making sure everything was done right
I love our new roof and gutters
Thanks Shawn!