Steve and his group did an outstanding job on our roof and gutters. I could not be happier with their service and would recommend "love our roof" to anybody that needs their roof replaced.
Extremely happy with the job Xcel did. Seth uncovered a lot of damage the insurance adjuster overlooked and dealt with the insurance company to ensure they covered the damage. He also worked directly with the skylight company to ensure we got the best available product. They were required to install 4 sky windows, downspouts and leaf guards in addition to the shingles and did a great job. I highly recommend them!
From the first encounter with your sales staff to the roofers themselves, all the way to the final payment, everyone was completely professional, very kind and helpful and even went out of their way to ensure I was more than satisfied with their work and their service. The manners were above reproach, the work they did was perfect. They wanted to make sure I was kept informed of what they were doing and where everything stood without disturbing me.
The delivery people (not the roofing company but a separate company) made a small dent in my gutter when they were delivering the shingles. I was informed by Ian that they would get this repaired immediately. Ian assured me that there would be no payment made by me until the work was completed to my satisfaction. This included the gutter repair. Ian came today, almost a week after the gutter repairs were completed and got up on the roof to make sure everything was done properly and trimmed a couple of places so it was "prettier" from the street. It was not anything I could see, but he saw it from the street and pointed it out to me. Talk about service after the sale!
Thanks, Xcel, you are all definitely at the top of our Nice List.
Guy Rudloff & Xcel Roofing for doing a fantastic job installing my new roof. Guy carefully explained the process and worked closely with my insurance. He communicated with me the entire time. He went above and beyond to finish my roof ahead of schedule. I highly recommend Guy and Xcel.
A big thumbs up to David Blas and his crew for meeting my high expectations in replacing my roof, gutters and downspouts. There were a couple bumps but Dave addressed each issue with professionalism I highly recommend Xcel Roofing and especially Dave Blas
Thank you Xcel for doing a great job on our house. Especially Juan and the crew. Our roof, siding and gutters look great!!! Thanks for all your help and always answering our questions!! Would highly recommend! Thanks again! Jackie Sullivan
They did great work and an excellent crew! Awesome working with Ian. Did good job explaining everything!
I worked with Seth Peterson one of their project managers. They did the work quickly, correctly, with attention to detail. They even fixed a problem the original builders created at no extra charge. I did not have to deal with the insurance company, Xcel took care of the details. They cleaned up after they were done with the work. I would recommend them for your roofing repairs.
I have been incredibly impressed with their commitment to customer service. Seth in particular has been responsive, patient and willing to go the extra mile. This type of commitment to customers is practically unheard of in today’s day and age. I fully recommend this company to anyone needing work on their homes.
Ryan was very helpful and knowledgeable. XCel made this process so smooth. Our project was completed quickly and professionally!
Xcel Roofing personal who put up our new roof and new siding are fantastic. The way our house looks just pops out. Looking at our house you can tell high quality materials were and well installed. They answered all questions and encouraged us to ask questions. They also kept us well informed of their progress and if there were any problems.
I have never had a better experience from any contractor! From start to finish every detail was taken care of smoothly and done on time. All of the insurance details were no problem for me, they did it all. My roof was replaced quickly and the customer service was impeccable. Highly recommend!!
Our home along with many in the neighborhood was impacted by the hailstorm in May. The Xcel Roofing Company and specifically Project Manager Guy Rudloff performed professionally, thoroughly and expeditiously to address the damage. Guy was persistent and patient in providing the documentation required by our insurance company. The work was done in a quality manner. I would recommend Xcel and Guy Rudloff to anyone seeking roofing services
Greg and the whole Xcel team was great. The work was done quickly, on time, and most importantly on budget. We couldn't have asked for a better experience.
Xcel Roofing and Jayce Baxter did an excellent job of taking care of our roof repair. Jayce always kept us up to date on on every step of the procedure and was on the job from start to finish. I can't say enough about how I appreciate working with someone who obviously cares about his clients! I would not hesitate to give Jayce and Xcel Roofing a recommendation to anyone that needs help with a roofing project. I heartily give them a five star review. (and I rarely ever give five star reviews) but in this case it was well deserved.
The team ar Excel went above and beyond to ensure that we as a customer had little to worry about. This included talking with the insurance adjuster and working through any changes that needed to be made. The team at Excel is highley recommended and will be in the future.